1. General clause

The present general conditions of sales are applicable on the site : www.coco-lm.com and will out come all the conditions of purchase or other document emanating from the purchaser except formal and express exemption from our part.

2. Prices

The prices communicate on our site are expressed in Euros and inclusive of VAT.

The prices do not include the carriage costs.

3. Orders

For your orders, you have two possibilities :

- The first, to order directly on our site and to pay by means of our secure transaction with credit card,

- The second, to print your order to on our site and to send it with your payment by cheques, written to the order of

Coco-LM to :

COCO-LM / BISCUITERIE ARTISANALE / 7 RUE EMILE SCHWOERER / 68000 COLMAR

4. Means of payment

Except express agreement between the company COCO-LM and the customer, the order will be sent at the reception of the payment by credit card or by cheque.

5. Carriage cost

To the total of your order, it will be necessary to add a carriage cost.
We find the detail of the carriage costs in your heading «FAQ» Frequently Asked Question.

6. Transport

Our goods are sent to you by Postal service or by a private or a public carrier. At the risk of the recipient and the carrier is only responsible for loss or breakage.

7. Delivery time

From the reception of your order, it is necessary to account a 8 days delivery time.

8. Complaint

Any complaint must be made by writting under 48 hours after the delivery.

9. Confidentiality clause

COCO-LM commits itself not to communicating to a third party any information resulting from your orders.

10. Lawsuit

Only the courts of our registered office are qualified in case of any lawsuit international for the transaction, the French law and the French language are only applicable and only the courts of our head-office are competent.