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Frequently asked questions
Frequently asked questions
Answers to all your questions !

Welcome to our News page, for all the information on the latest events that you mustn\'t miss: new shops opening, exhibitions, visits and sampling !


 

Are there any shops in my area ?
Do your products contain things that I may be allergic to ?
We have produced a chart showing exactly which of our products contain ingredients that some people may be allergic to, so that you can know exactly what you are eating and enjoy our products safely.
 
How long can the biscuits and cakes be kept ?
Our biscuits and cakes will keep for 2 months, as long as they are stored in a dry place away from light and from temperature variations.
 
How much is the postage ?

TABLE OF POSTALE EXPENSES    

 

Weight

until

ZONE A

ZONE B

 (prio*)

ZONE C

 (prio)

ZONE D

 (éco)*

ZONE E

 (éco)

DOM

TOM

1,5 kg

7 €

16.50 €

20 €

20 €

27.50 €

18.70 €

28.10 €

2 kg

10 €

20.10 €

24 €

24 €

35.50 €

23 €

39.50 €

4 kg

10 €

27.30 €

33 €

38 €

51.50 €

31.60 €

62.30 €

6 kg

13 €

34.50 €

42 €

52 €

67.50 €

40.20 €

85.10 €

10 kg

16 €

50.70 €

62.25 €

73 €

91.50 €

74.60 €

119.30 €

Delivery

Time

J + 48 H

J + 5 à

J + 8

J + 5 à J + 8

 

 


Zone A : Sending by « Colissimo regular »in Metropolitan France.

Zone B : European union Swiss and Norway.

Zone C : Country of Eastern Europe (except europeann union), Maghreb country.

Zone D : Africa(except Maghreb country), The United State, Canada, The Middle East, Middle East

Zone E : Other destination

Territorial DOM and Community : Martinique, Guadeloupe, Guyana, Reunion, Mayotte, Saint-Pierre-And-Miquelon.

TOM: New Caledonia, French Polynesia, Wallis and Futuna, TAAF.



In which conditions should the biscuits and cakes be kept ?
The biscuits and cakes should be stored away from light, humidity and temperature variations.
They will keep better if biscuits such as shortbread are stored separately from the moist cakes.
What temperature should the biscuits and cakes be stored at ?
The biscuits and cakes should be stored at room temperature.
 


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